Terms of Business

Terms & Conditions of Service

Innovative Carbon Cleaning

Our advanced carbon cleaning solution reduces emissions, improves performance, and enhances drivability – all in just 30 minutes.

Key Features:

Immediate results
Cleans intake system, cylinder head and exhaust manifold
Smoother, more powerful performance
Lower emissions & quieter engine
No chemicals used
Approx. 30 minutes per clean
Reduced maintenance needs
CE marked product

Your Agreement with Us

By booking our Engine Carbon Cleaning service, you confirm that you have read and understood these Terms & Conditions and that you consent to the cleaning of your vehicle using this process.

We will ask for the following details:

Customer Name
Vehicle Registration Number
Address
Vehicle Mileage
Appointment Date
Telephone & Email
Signature of Owner (or Representative)
Date

Terms of Service

1. Contract Formation

When you book online, by phone, or in person, you are entering into a contract with Mr DPF Ltd. (“we”, “us”, “our”). By handing over your vehicle and keys to our technician, you agree to these Terms & Conditions.

2. The Cleaning Process

Our process delivers controlled volumes of hydrogen into the air intake. Very rarely, this may cause your engine to stall or fail to restart – not as a result of fault by our technician, but due to pre-existing issues. If this occurs, you agree that any restart or repair costs are your responsibility, unless covered under Sections 6 and 8 below.

3. Warranty Disclaimer

Carbon cleaning may, in some cases, affect manufacturer warranties. You accept this risk. Please consult your vehicle manufacturer if you are concerned. Mr DPF Ltd. holds certificates showing no harm to engines in many cases – for details, contact Customer Services on Mr DPF Ltd. 41 Berrywood Drive, Northampton, NN5 6GA Tel: +447751518151 - email: This email address is being protected from spambots. You need JavaScript enabled to view it.

4. Payments

You agree to pay the full cost of the service. We may request full or partial payment in advance.

5. Service Benefits

Improvements in emissions, power, fuel economy, or reliability will vary depending on:

Engine mileage and condition
Fuel and oil used
Driving style prior to cleaning

We cannot guarantee specific results.

6. Vehicle Condition

Before starting work, our technician will note any visible damage. We are not responsible for pre-existing issues, visible or hidden.

7. Service Delivery

We aim to perform the service at the agreed time and location but reserve the right to reschedule. If damage occurs due to our service, we will arrange free repairs. Without our written consent, we are not liable for costs from repairs you organise yourself.

8. Liability Limitations

Our liability is limited to:

Repair costs for damage directly caused by us
Reasonable costs of alternative transport if your car is unavailable

We do not cover:

Loss of income, business, or profit
Vehicle hire, taxi costs, or indirect expenses

This does not affect liability for fraud, death, or personal injury caused by our negligence.

9. Insurance

Our full insurance details are available on request. Independent third-party inspections may be used for claim verification.

10. Business Accounts

If you book under a trade or company account, additional terms may apply.

11. Data Protection

We process personal data in line with our Privacy & Cookie Policy (see our website). To limit how we use your data, write to:
Data Protection, c/o Mr DPF Ltd.
41 Berrywood Drive, Northampton, NN5 6GA
+447751518151
This email address is being protected from spambots. You need JavaScript enabled to view it.

12. Payments & Fraud Prevention

We accept most major debit and credit cards (excluding Diners Club and American Express), PayPal, and cash. Personal cheques are not accepted. We reserve the right to refuse suspicious payments.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

14. Consumer Rights

Telephone or online bookings are subject to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

You normally have a 14-day cooling-off period.
However, if we start work on your car (when you hand over your keys), you waive this right.
If you cancel before work begins, you’ll receive a full refund.

15. Quotes & Pricing

All prices are based on assumptions about your engine’s condition. If additional work or time is required, costs may change. We will inform you of any adjustments.

Mr DPF Ltd.
41 Berrywood Drive, Northampton, NN5 6GA
+447751518151
This email address is being protected from spambots. You need JavaScript enabled to view it.

Issued: 1st August 2017